Location: 95 McDonald Road, Edinburgh EH7 4NS
Working hours: 27 hours per week
Remuneration: £14,115 – £16,721
Closing Date: 12 noon on Wednesday 26 April 2017
Job Description: Customer Service Centre Administrator
As a leading not-for-profit provider of quality housing for older people, we want to make a hugely positive difference to our customers’ lives. One of our key commitments is to exceed our customers’ expectations and to provide high quality, personalised services that enhance their quality of life.
Our innovative Customer Service Centre is an exciting, 24-hour operation. We’re looking for a skilled and experienced Administrator to join our expanding team to undertake a range of secretarial, organisational and administrative duties within the Centre. You will have good communication, interpersonal and organisational skills as well as the ability to achieve tight deadlines.
You will be educated to Standard Grade level or equivalent, and be confident and comfortable liaising and communicating with a range of internal and external stakeholders from all levels. You’ll also be fully competent with Microsoft Office.
As part of Hanover’s vital development teams, you’ll be working in one of the sector’s most forward-thinking organisations that strongly value its staff and customers. We’re Investors in People and Investors in Diversity accredited, and offer a highly competitive benefits package including flexitime, generous annual leave and a choice of pension scheme.
Due to the volume of applications we receive, it is not possible to reply individually. Invitations for interview will normally be issued within 3 weeks of the closing date. If you have not been invited to interview by this date you have been unsuccessful in this instance.
CVs will not be considered. Please quote reference number above in correspondence.
Interview date: Thursday 11 May 2017
We are an Equal Opportunities Employer
Download application form and more information:
Job Description and Person Specification
Conditions of Service