Location:Eglinton Court, Eglinton Street, Saltcoats KA21 5DN & Montgomerie Court, 21/1 Arran Avenue, Ardrossan KA22 8DD
Working hours: 40 hours per week
Remuneration: £21,329 – £25,269 per annum
Closing Date:12 noon on Friday 3 August 2018
Job Description: Development Manager
As a leading not-for-profit provider of quality housing for older people, we want to make a positive difference to our customers’ lives. One of our key commitments is to exceed our customers’ expectations and to provide high quality, personalised services that enhances their quality of life.
We now have an opportunity for the right person to manage our sheltered housing developments at Montgomerie Court, Ardrossan and Eglington Court, Saltcoats.
You’ll be a calm and highly efficient multitasker, but excellent customer service will be your top priority. You’ll have a range of responsibilities – including engaging with our customers, giving them advice and information around their tenancy and making sure they receive the right help from external agencies. You’ll also log day to day repairs and monitor their progress – liaising with contractors where necessary – and carrying out property inspections.
Naturally, empathy with the needs of older people and excellent communication and organisation skills (including IT) are a must. You’ll be dealing with a wide range of people; from residents and their families to contractors, local community groups and other agencies – and for many, you’ll be the face of Hanover.
Your working times will be Monday to Friday: 08.00am – 12.00noon and 1.00pm – 4.30pm. You will be paid 30 minutes travelling time and have 30 minutes unpaid break between 12noon and 1pm.
This post is subject to standard criminal records disclosure via Disclosure Scotland.
As part of Hanover’s vital development teams, you’ll be working in one of the sector’s most forward-thinking organisations that strongly values its staff and customers. We’re Investors in People accredited, and offer a highly competitive benefits package including, generous annual leave and a choice of pension scheme.
CVs will not be considered. Please quote reference number 053 in all correspondence.
Interview date: To be confirmed
We are an Equal Opportunities Employer
Download application form and more information:
Job Description and Person Specification
Conditions of Service