Location: 95 McDonald Road, Edinburgh, EH7 4NS
Working hours: 35 hours per week
Remuneration: £17,761 – £21,040
Closing Date: 12 noon on Wednesday 24 February 2016
Job Description: Property Customer Services Assistant
As a leading not-for-profit provider of quality housing for older people, we want to make a hugely positive difference to our customers’ lives.
Working within the Customer Services Department this role receives property defect notifications from customers, allocates work to the Association’s contractors and liaises with them to ensure prompt and effective repairs. It also administers inspections for void properties. The incumbent will also process invoices ensuring allocation to correct cost centres and provide full administrative support.
You will have a thorough understanding of and sound skills in property asset administration whilst your customer focus will ensure excellent service delivery with the supportiveness and empathy our customers require.
You will also be a competent user of Microsoft standard applications and corporate property and financial databases.
In return, you’ll be part of the sector’s most forward-thinking organisations that strongly values its staff and customers. We’re Investors in People and Investors in Diversity accredited, and offer a highly competitive benefits package including flexitime, generous annual leave and a choice of pension scheme.
CVs will not be considered. Please quote reference number above in correspondence.
Interview Date: Tuesday 8 March 2016
We are an Equal Opportunities Employer
Job Description & Person Specification
Conditions of Service