In October 2020, we wrote out to all of our tenants to ask you to take part in the consultation on our rent levels for 2021-2022. 901 of you responded to the consultation, which accounts for 19% of our tenants, and we are hugely grateful to you for taking the time to do so.

The level of responses was notably higher than last year’s consultation, which was excellent to see.
The consultation set out two options for a proposed percentage increase in the rent. The two options were 2% and 2.4%.

55% of you indicated a preference for 2% and 45% for 2.4 %. We also received 60 responses where neither option was selected with the majority of the comments expressing a preference for no rent increase.
We hope that the videos and information provided on our website were useful to you and helped to shape a picture of how we work to achieve the best value with the rental income.

We also received some very helpful feedback on the style and content of the consultation document and we will take that into account ahead of next year’s exercise.

The consultation set out two options for a proposed percentage increase in the rent. The two options were 2% and 2.4%.  55% of you indicated a preference for 2% and 45% for 2.4 %. We also received 60 responses where neither option was selected with the majority of the comments expressing a preference for no rent increase.

We collected all of your responses into a report which went to Hanover’s Board for consideration at their meeting on Thursday 26 November. The Board has decided that the rent increase for 2021- 22 will be 2%, effective as of 1 April 2021.

We will issue your formal statutory rent and service charge notices in the new year. This will include the service charge applied to your development. You can expect those to arrive in February.

 

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