Location: Hanover Court, Slaeside, Balerno EH14 7HL
Working hours: 17.5 hours per week
Remuneration: £9,014 – £10,678
Closing Date: 12 noon on Tuesday 2 August 2016
Job Description: Sheltered Housing Manager
As a leading not-for-profit provider of quality housing for older people, we want to make a positive difference to our customers’ lives. One of our key commitments is to exceed our customers’ expectations and to provide high quality, personalised services that enhances their quality of life.
Our flagship service is sheltered housing that provides homes for people across Scotland. Delivering a service of such high quality is only possible thanks to our excellent Sheltered Housing Managers, who enthusiastically and professionally help our residents live as independently as they wish.
We now have an opportunity for the right person to manage our sheltered housing development at Hanover Court, Balerno.
You’ll be a calm and highly efficient multitasker and excellent customer service will be your top priority. You’ll have a range of responsibilities – including engaging with our customers, giving them advice and information around their tenancy, housing support and making sure they receive the right help from external agencies.
Naturally, empathy with the needs of older people and excellent communication and organisation skills (including IT) are a must. You’ll be dealing with a wide range of people; from residents and their families to contractors, local community groups and other agencies – and you’ll be the face of Hanover.
You’ll need to undertake a PVG Adults criminal records disclosure check.
You will preferably have SVQ level 3 in Health and Social Care or equivalent qualification or be willing to achieve this.
In return, you’ll be a part of one of the sector’s most forward-thinking organisations that strongly values its staff and customers. We’re Investors in People and Investors in Diversity accredited, and offer a highly competitive benefits package including a choice of pension scheme and generous annual leave.
Your working times will be Monday to Friday 8.30 am – 12 noon.
CVs will not be considered. Please quote reference number above in correspondence.
Interview Date: Wednesday 10 August 2016
We are an Equal Opportunities Employer