Location: Craiglockhart Terrace, Edinburgh EH14 1BA
Working hours: 5 hours per week average (Shift pattern: 8.30am – 1.30pm every second Saturday and Sunday)
Remuneration: £2,575 – £3,051 per annum
Closing Date: 12 noon on Tuesday 11 October 2016
Job Description: Sheltered Housing Manager
As a leading not-for-profit provider of quality housing for older people, we want to make a hugely positive difference to our customers’ lives. One of our key commitments is to exceed our customers’ expectations and to provide high quality, personalised services that enhances their quality of life.
We now have an opportunity for the right person to manage our sheltered housing development at Craiglockhart, Edinburgh.
You’ll be a calm and highly efficient multitasker, but excellent customer service will be your top priority. You’ll have a range of responsibilities – including engaging with our customers, giving them advice and information around their tenancy and making sure they receive the right help from external agencies.
Naturally, empathy with the needs of older people and excellent communication and organisation skills (including IT) are a must. You’ll be dealing with a wide range of people; from residents and their families to contractors, local community groups and other agencies – and for many, you’ll be the face of Hanover.
You will preferably have SVQ level 3 in Health and Social Care or equivalent qualification or be willing to achieve this.
This post requires PVG Scheme membership (adults).
As part of Hanover’s vital development teams, you’ll be working in one of the sector’s most forward-thinking organisations that strongly values its staff and customers. We’re Investors in People and Investors in Diversity accredited, and offer a highly competitive benefits package including generous annual leave and a choice of pension scheme.
CVs will not be considered. Please quote reference number above in correspondence.
Interview date: Wednesday 19 October 2016
We are an Equal Opportunities Employer