Working hours: 35 per week
Remuneration: £28,027 - £35,335 per annum
Closing Date: 14th September 2021 noon
Hanover has been successfully housing and supporting people in Scotland for more than 40 years. Our core purpose is to help people feel safe and secure at home so they can live full and independent lives. We proudly provide and manage a wide range of housing throughout Scotland that enhances our residents’ quality of life.
Hanover continues to innovate and adapt to the challenges of tomorrow with personal protective equipment available, sustainable ICT systems, and control measures in place for the managed delivery of our services including strong adherence to social distancing practices throughout.
The Contracts Officer Glasgow joins Hanover on a permanent basis to ensure the provision of a cost-effective Asset Management service. The remit of the Contracts Officer Glasgow covers all structural maintenance and facilities (including landscape maintenance) on each development but excludes mechanical and electrical plant. You will be responsible for:
Planning, Budgeting and Awarding of Work
- You will be planning and carrying out a minimum of four documented inspection visits annually to each development to identify any maintenance requirements and organise the appropriate response.
- Produce annually, detailed assessments for each property within the designated portfolio, to identify and prioritise the need for any upgrade works and to ensure that the Planned Maintenance Programme (PMP) is updated.
- Undertaking stock condition surveys, assess properties to ensure compliance with statutory regulations and update the database, accordingly, reporting any significant failings to the Planned Maintenance Manager (PMM) accordingly.
- Identify and consolidate annual PMP and cyclical contracts in advance of the defined procurement period and in line with Target Operating Model, ensuring all projects are delivered and progress tracked and updated on the Planned
- Prepare full packages of contract documentation and specifications for all approved works within the PMP.
- Work with the Centralised Procurement Team (CPT) to undertake procurement and tendering exercises, using web-based portals where required, to comply with Scottish Government legislation. Construct tender scoring matrices and use same to produce tender reports for approval.
Management of Works
- Project manage delivery of awarded contracts.
- Carry out post-inspection evaluations and obtain customer satisfaction feedback.
- Work with the PMM to keep programme records updated regularly, adapting the programme to suit through additional project approvals or deferrals.
- Project manage PMP and Cyclical contracts, up to a total value of £1.5M, including all payment certificates, approvals, and retentions.
- Make recommendations to the PMM for the appointment of consultants and specialist contractors where required.
- Liaise with staff and residents concerning PMP and Cyclical contracts.
- To deal proactively with resident, contractors and staff requests for alterations or additional work requests to the contract.
- Participate in the regular review of Hanover Scotland’s maintenance policies and procedures.
- Answer all relevant queries raised from Sheltered Housing Managers, tenants and other staff.
- Liaise with the Development Manager or Offer concerning new schemes, manage any defects liability repairs and monitor their execution. Assist in the preparation of final defects lists and recommending any changes to the design brief.
- Deal with insurance applications and claims above the agreed excess limit and process in accordance with the Associations policies and procedures.
- To inspect vacant dwellings, where required, to assess and instruct necessary repairs, advising others of any potential recharges
- To inspect annually and update records for any asbestos containing materials, complying with the Association’s policies and procedures in relation to managing asbestos in line with the Control of Asbestos at Work legislation.
- Assist in the maintenance of the Asbestos Register. Process orders, where required, for any destructive surveys prior to relevant planned maintenance works.
- To liaise with occupational therapists to ensure aids and adaptations works are completed to the required specification. Manage adaptation works up to a collective value of c. £300K per annum, to include full project management duties and responsibilities.
- Minimum of 3 years previous experience in a similar or related role.
- Demonstrable ability to professionally diagnose the cause of building defects and specify remedial work.
- Experience of inspecting component condition and forecasting remain life.
- Experience of drawing up specifications, following tender procedures and writing reports.
- Relevant qualification in a construction or maintenance discipline, minimum level of Higher National Diploma.
Additionally, you’ll need to have the ability to:
- Proficiently use of IT and MS Office suite.
- Manage contractors, from day-to-day to major cyclical and other large scale repairs and refurbishment.
- Communicate clearly and effectively at all levels of the organisation, including the ability to explain technical information to laypersons.
- Deal with the general public in a professional, courteous and supportive manner.
The Contracts Officer Glasgow is an exciting opportunity for someone with a track record of instilling high standards to join a forward-thinking Asset Management department within an organisation committed to high standards of service to our customers.
Hanover is accredited with The Silver Investors in People Award. Aside from offering a supportive and friendly environment where our people are valued and appreciated, as well as flexi-time and hybrid working, we’ll see that your hard work and drive to succeed are rewarded.
Hanover is an equal opportunity and disability confident employer.
Hanover (Scotland) Housing Association Ltd
Scottish Charity no: SC 014738
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