Hanover Scotland, a leading Alarm Receiving Centre (ARC) provider, is proud to support North Ayrshire Health and Social Care Partnership (HSCP) in their successful transition from analogue to digital telecare.
The project, which began in 2022, has seen over 90% of service users equipped with digital-ready alarms, ensuring continued safety and connectivity. Hanover’s technical team played a key role in integrating the Appello digital platform, maintaining seamless service delivery and supporting the response team across all areas, including the islands of Arran and Cumbrae.
“We are delighted to work alongside North Ayrshire HSCP in this pioneering project,” said Esther Wilson, Director of Customer Services. “Our expertise in digital telecare integration ensures that service users remain safe, and that technology delivers real-world benefits.”
Hanover Scotland looks forward to continuing its partnership with North Ayrshire HSCP as the project progresses toward the Gold Digital Telecare Implementation Award.