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Hanover Scotland

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Contact

Fill out the form below and someone will get back to you as soon as possible. You can also phone us or pop into any one of our offices (see the addresses on the right).

To make a complaint, fill out the form below and you’ll be asked if you want to make a complaint.  Or, click here to find out more about our Complaints Procedure or to print out a hard copy of our Complaints form.

To apply for our housing, go to the Home for You website.


Fields marked with asterisks (*) are required.
  • How would you prefer we contacted you? * REQUIRED
  • Are you a Hanover resident? * REQUIRED
    Or are you contacting us on behalf of a Hanover resident?
  • How did you hear about us?
  • Or where does the resident on whose behalf you are contacting us live?
  • How can we help? * REQUIRED
  • Please give us as much information about your maintenance or repair query as possible in the box below. When you’ve finished, press Send.
  • Please give us as much information about your rent or service charge query as possible in the box below. When you’re finished, press Send.
  • Please give us as much information as you can, ideally including the area(s) you’re interested in moving to. When you’re finished, press Send.
  • Please give us as much information as you can about your community alarm query. When you’re finished, press Send.
  • Please give us as much information as you can in the box below so we can get the right person to contact you. When you’re finished, press Send.
  • How can we help? * REQUIRED
  • Do you know what area you’d like to live in?
  • Please select which area(s) you're interested in
  • Please give us as much other information as you can about the sort of property you’re looking for in the box below. When you’re finished, press Send.
  • Please give us as much information as you can about your community alarm query. When you’re finished, press Send.
  • Please tell us as much as you can about your query in the box below. When you’re finished, press Send.
  • Please tell us about your complaint. It will help if you give us details of:
    • what happened;
    • who was involved;
    • when it happened;
    • where it happened
    Please give us as much information as you can about your complaint in the box below. Or, take a look at our Making a Complaint page for more information.
  • Is this the first time you have made this complaint?
  • May we contact you to discuss your complaint?
    Now please click the Send button below.
  • By pressing the ‘send’ button, you are confirming that we may process your personal data in accordance with our privacy policy
  • This field is for validation purposes and should be left unchanged.
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In an emergency:

If you live in a Hanover property and you have an emergency, activate your alarm pendant or pull cord. Or, contact Hanover Telecare on 0345 604 4686.

Repairs Reporting:

If you live in a Hanover property and want to report a maintenance issue please call our 24 hour repairs line: 0800 389 0477.

Head office:

95 McDonald Road,
Edinburgh EH7 4NS

Phone: 0131 557 0598

Email: admin@hanover.scot

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Area offices:

If you’re a resident who has an enquiry about your tenancy or factoring service, or if you’d like to find out about any properties we have available to rent, contact any one of our area offices:

East:
T: 0131 557 7404
E: eastinfo@hanover.scot
95 McDonald Road, Edinburgh EH7 4NS

North:
T: 01343 548585
E: northinfo@hanover.scot
12 Institution Road, Elgin IV30 1QX

West:
T: 0141 553 6300
E: westinfo@hanover.scot
Pavilion 5 (Ground floor), Watermark Business Park, 345 Govan Road, Glasgow G51 2SE

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News

West Park Court celebrates turning 25

Hanover’s West Park Court sheltered development in Elgin held a party to celebrate a major anniversary in the history of the site. Tenants and staff at the development got together to enjoy a special buffet lunch to mark 25 years since it opened. They were joined for the occasion by newly appointed Hanover (Scotland) Board member Jo[Read More…]

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Lochhead Court turns 20!

Residents at Lochhead Court in Stewarton held a party to mark a major anniversary in the history of the site. The residents got together to enjoy a special buffet lunch to celebrate 20 years since the development opened. Musical entertainment was provided by local singer Jim Stirrat and residents were also given the chance to get[Read More…]

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Baby boom at Chandler’s Court in Elgin

Hanover Scotland’s very sheltered housing development, Chandlers Court  in Elgin, is celebrating after three members of staff gave birth within three months of each other. Laurie Dickson, Irmina Grabeusz and Sarah Anderson, all home support workers at  Chandlers Court, had babies between the months of July and September this year. Laurie’s baby girl Everleigh was born on 4th July, Irmina’s[Read More…]

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Info

Hanover (Scotland) Housing Association Ltd
Scottish charity no. SC014738
Registered under the Co-operative and Community Benefit Societies Act 2014 no. 1983RS
Registered property factor no. PF000140
Registered office: 95 McDonald Road, Edinburgh EH7 4NS

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