Please find below a collection of Hanover Scotland’s publications – information includes how we work, our performance, resource management etc.
Publications
Gender Pay Gap Report 2021-2022 in PDF format
DownloadOur annual report for 2022 available in PDF format.
DownloadAnnual Assurance Statement for 2022 in PDF format.
DownloadCustomer Service Standards Leaflet in PDF format
DownloadDepartmental and Staffing Structure diagram in PDF format
DownloadInformation from the Scottish Housing Regulator (this link will take you away from our wesbite)
Find out moreEqualities Statement in PDF format
DownloadEqualities Strategy in PDF format
DownloadMembership Board and Committees document – in MS Word format (.doc)
DownloadGuide to Information – Hanover Scotland in PDF format
DownloadAbridged health and safety policy in PDF format
DownloadHealth and Safety Statement of Intent in PDF format
DownloadModern Slavery Act Statement 2023 in PDF format
DownloadPerformance Report Card 2022 in PDF format
DownloadDownload our Agenda notes for AGM 2023 in PDF format (.pdf)
DownloadDownload our AGM Invitation letter for 2023 in PDF (.pdf) format
DownloadDownload our AGM Election of Members paper in PDF (.pdf) format
DownloadHanover Scotland Financial Statements to March 2023 in PDF format
DownloadDownload our AGM meeting minutes of 2022 in PDF format (.pdf)
DownloadView our virtual AGM on YouTube
Find out moreDownload our Dementia and Cognitive Impairment Plan 2021-24 plan in PDF format
DownloadDownload our rules of association in PDF format
DownloadDownload our customer engagement document in PDF format
DownloadDownload our customer engagement strategy in PDF format
DownloadDownload our procurement strategy in PDF format
DownloadDownload our data protection policy in PDF format
DownloadDownload our Asset Management Strategy 2023-25 in PDF format
DownloadDownload our complaints leaflet in PDF format
Find out moreDownload our Guide to Our Services in PDF format
DownloadDownload our Happy Customer Strategy 2023-28 in PDF format
DownloadDownload our Net Zero Plan 2023-30 in PDF format
DownloadDownload our Digital Plan 2022-27 in PDF format
DownloadDownload our January 2023 minutes
DownloadDownload our October 2022 minutes
DownloadDownload our September 2022 minutes
DownloadDownload our August 2022 minutes
DownloadDownload our May 2022 minutes
DownloadDownload our March 2022 minutes
DownloadDownload our January 2022 minutes
DownloadDownload our November 2021 minutes
DownloadDownload our July 2021 minutes
DownloadDownload our September 2021 minutes
DownloadDownload our AGM 2020 Minutes
DownloadDownload our May 2021 minutes
DownloadDownload our March 2021 minutes
DownloadDownload our Jan 2021 minutes
DownloadDownload our Registered Tenant Organisations document in PDF
DownloadDownload our Get Involved document in PDF format
DownloadDownload our customer engagement strategy 2021-24 in PDF format
DownloadDownload our March 2023 minutes
DownloadDownload our Financials Statement in PDF format
Download