Hanover’s Welfare Fund can be accessed to support customers sustain their tenancies, alleviate food, and fuel poverty, and reduce isolation for our customers. All customers living on Hanover developments are eligible to be considered for funds.
Criteria for Eligibility
Customers may apply to the fund if they fulfil at least one of the following:
– Their home has inefficient heating and energy costs are more than 10% of their income.
– They are in debt to their energy supplier; A referral to Changeworks would be made to access alternative funding.
– They are juggling food payments and other household bills.
– They or their dependent family are under exceptional pressure.
– They have a disability.
– They are a person living independently where there’s a risk of care or homelessness.
– They are below pension age with savings under £700 or above pension age with savings under £1200. These limits reflect the Scottish Welfare Fund criteria.
If you meet the criteria and would like to submit an application, please go to – www.hanover.scot/welfarefund
All customers can apply, but priority will be given to individuals who have not previously accessed funding from Hanover.
Please contact your Housing team on 0800 111 4646 if you are experiencing financial difficulties due to energy costs or email welfarerights@hanover.scot for further assistance.
Hanover’s welfare rights service will continue to seek and apply for available grants and funding to support customers.
