On the third day of Christmas, Hanover gave to me… Esther Wilson, our Director of Customer Services! 🎄
This year, Esther and her team have led a remarkable improvement in our customer service. With the introduction of new digital tools and more personalised support, we’ve been able to respond to our residents quicker and more efficiently than ever before. Our residents are at the heart of everything we do, and we’re excited for a future of even more seamless, customer-first service! 🏡
Here’s to continuing our commitment to putting residents first in 2025! 🌟
