Dear All,
We have been made aware that some of our residents have received fraudulent phone calls from individuals claiming to be from Hanover Scotland. These callers allege there has been staff turnover and request residents’ bank details.
Please be advised that this is a scam. Hanover Scotland will never contact you by phone to ask for your bank details.
We urge all residents to remain vigilant and:
- Never share personal or financial information over the phone.
- Hang up immediately if you receive a suspicious call.
- Report the call to us and, if possible, take note of the caller’s number and any details.
- Inform friends, neighbours, and family members—especially those who may be more vulnerable—about this scam.If you are ever unsure whether a call is genuinely from Hanover, please hang up and contact us directly on our official number – 0800 111 4646.
Your safety and security are our priority. Please stay alert and don’t hesitate to reach out with any concerns.
Hanover Scotland