Repairs and maintenance

Coronavirus (Covid-19)   At this time, we are undertaking all repairs.  

As a landlord, we are responsible for certain repairs that are listed in a residents’ Scottish Secure Tenancy Agreement. Residents are responsible for the internal decoration of flats.

Report a repair

Let us know any time if you need a repair carried out. You can:

  • Use this repairs reporting website;

Reporting repairs

(please note this is an external website handled by M3 Repairs Reporting. Any information you enter onto this external website cannot be linked to you individually by M3 Repairs Reporting. Any information passed to us from this website will be used in accordance with our privacy policy and will allow us to carry out the maintenance requested)

    • Speak to a member of staff on your development
    • Contact your area office (during working hours only)
    • In an emergency  press your pendant or pull your cord
    • Call our Repairs Reporting Line:

0800 111 46 46


Useful links 

Tenant Handbook – Repairs & Maintenance

Gas safety in your home

Condensation, damp and mould advice leaflet



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